Shipping Policy


About Shipping Cost Refunds

Shipping cost refunds will be provided under certain conditions.


The following Shipping cost refunds for items Fulfilled by shoponn.

For items Fulfilled by shoponn, return shipping costs of upto Rs. 60 will be refunded.The cost of gift-wrapping will not be refunded, if any. All such refunds will be issued through Cheques/RTGS.

NOTE: If you incur return shipping charges over Rs.60 for returning large and heavy items, you can contact us for an additional refund.

           For refund of such additional charges, proof of payment, like a courier receipt needs to be submitted which will be decided at the sold description at  shoponn.


Shipping cost refunds for Seller fulfilled items


Delivery Charges

When you're returning an item that was damaged/ defective or due to an error on the seller's part, the seller will refund the cost of the item as well as the delivery charges incurred in sending it to you.

If you return an item because you no longer need it, the seller is required to refund only the item cost.


Return Shipping Charges

If you're returning an item that was damaged/ defective or due an error on the sellers part, you can request the seller to reimburse the return shipping charges you incurred. In such cases, a seller might ask you to provide the courier receipt.

If you return an item because you no longer need it, the seller is not required to refund the return shipping costs.